What We Do & Who We Serve


SunCoast Learning Systems is a technology company that has developed its own proprietary e-Learning platform for continuing education and training. We develop and host online training courses for water and wastewater professionals to earn continuing education credits (CEUs). Additionally, many state rural water apprenticeship programs include our courses in their curriculum. We serve the rural water industry through partnerships with Rural Water Associations (RWAs) across the country. Our high-quality courses are written by subject matter experts from our RWA partners. Every course sold provides royalties for the RWA that wrote the course and commission for the RWA that sold the course. For each course sold, SunCoast also donates one Bible to further the Gospel in Honduras.


Mission Statement


Our mission is to empower professionals with accessible, high-quality online training, fueled by our commitment to excellence, integrity, and a positive work culture. We emphasize user-friendly courses, excellent customer service, and continuous platform improvement to ensure an exceptional experience for our customers and partners.


Core Values


  • Excellence and Value: We're devoted to delivering top-tier online training and bringing value to the industries we serve.
  • Integrity: Our actions are guided by unwavering integrity, ensuring honesty, reliability, and trustworthiness in all our interactions with partners, customers, and team members.
  • Positive Culture: We foster a positive, collaborative, and innovative work environment that prioritizes employee well-being.
  • Customer Focus: We prioritize exceptional customer service, putting our customers' needs and satisfaction at the forefront of our operations.
  • Continuous Innovation: We're committed to ongoing enhancements of our online learning platform, courses, and services, providing professionals with an exceptional and ever-improving learning experience.

History of SunCoast Learning Systems


SunCoast Learning Systems, a small family-operated company, began in 2002 under the leadership of Jerry Untiedt, who purchased the very first iteration of our Learning Management System (LMS). A serendipitous phone call from Susan Untiedt to Florida Rural Water Association forged a profound partnership between SunCoast Learning Systems and Rural Water Associations across the United States. In this partnership with our first RWAs, SunCoast brought the LMS platform, the conversion of training materials into online-compatible courses, ongoing technical support, payment processing solutions, and streamlined course marketing and sales on a national scale. Meanwhile, the RWAs contributed invaluable course content, water and wastewater expertise, and an engaged audience through their membership programs.

Throughout the course of our journey, we developed a profound appreciation for the vital work performed by water and wastewater operators, who tirelessly serve their communities. Every time a faucet is turned on or a toilet is flushed, we owe a debt of gratitude to these dedicated individuals. Not only is this industry of paramount importance to every American's quality of life, but the professionals within it often sacrifice fair compensation due to their unwavering commitment to the communities they serve. We take great pride in playing a small part in this immensely significant industry.

During our early years, SunCoast encountered the typical challenges of a startup, and navigated the hurdles of dial-up internet, Java-related obstacles, and various Internet Explorer issues. Moreover, a pivotal leadership transition occurred in January 2013 when Susan Untiedt assumed the helm when health-related issues required Jerry Untiedt to step down. Though the transition presented its share of challenges, Susan had previously garnered extensive experience in the day-to-day operations of the company. During this transitional phase, her son Brian Fieg took on expanded responsibilities, supporting Susan in various areas of the business.

In recent times, SunCoast has proudly participated in the national apprenticeship program, aimed at attracting talented men and women to these vital occupations. The very first apprentice to graduate from the NRWA Apprenticeship Program accumulated an impressive 115 Contact Hours on our e-learning platform. He even managed to complete required online courses during a four-day power outage caused by a tornado, demonstrating our commitment to accessibility and flexibility.

SunCoast's LMS and technology stack have undergone numerous overhauls since our inception. We remain dedicated to continuously improving our LMS and online courses, not only to keep them current but also to anticipate future technological trends and stay ahead of the curve.

In January 2023, Susan Untiedt retired fully, passing the torch to Brian Fieg, who assumed the role of President and owner of A Plus Online LLC, operating as SunCoast Learning Systems. As part of his new role, Brian has embarked on the path to securing IACET accreditation. Currently, we are in the process of applying for this global accreditation and aim to achieve full accreditation by the end of 2024.

SunCoast Learning Systems continues to actively seek opportunities for growth as we gaze into the future. Our endeavors encompass internal operational enhancements, product and service upgrades, the exploration of new subjects and course offerings, innovative marketing strategies in an ever-evolving world, expansion into additional states and potentially international markets, and considering potential synergies with adjacent industries. Our overarching goal is to remain forward-looking and strategically oriented, always striving to serve our customers with excellence and deliver the highest quality training and experiences to individuals and organizations alike.

- send feedback -